FAQs
Please note, tickets are non-refundable.
DogFest Plus tickets are day specific and non-exchangable.
We do not offer specific concession tickets at DogFest – all our tickets are priced at £17.50 to ensure a fair, flat fee for all visitors attending. Please refer to Carer question below for information on our Accessibility ticket.
Premium Parking:
If you would like to park near the entrance to the show, Premium Parking is available and costs £5 per car.
Blue Badge Parking:
Blue badge parking is situated next to Premium Parking and is free of charge*. You do not need to book this.
*Tatton Park Parking:
Please note, Tatton Park charges a fee for parking which needs to be purchased directly from the venue. Parking at Tatton costs £9 per car – it’s a reduced rate for the DogFest weekend and you can save 10% on this by booking in advance. Visit Tatton Park bookings here. (Bookings open in April).
Blue Badge holders will need to pay for parking online with Tatton Park at a reduced price. All they need on the day of entry is their Blue Badge card or other disability card.
Yes, parking is included in the DogFest Plus ticket and you do not need to purchase parking. This includes at Tatton Park – if you have purchased a DogFest Plus ticket you do not need to purchase parking via the venue.
If you have chosen to receive your tickets by email, these will arrive shortly after booking.
If you have chosen to receive your tickets by post, these will arrive approximately 6 weeks prior to the event.
Whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate.
DogFest has mobility scooters for hire. These can be pre-booked or hired on the day. Pre-booking will open nearer to the time of each festival, and we recommend pre-booking to avoid disappointment.
Find out more information about accessibility at DogFest here.
Each toilet village includes one accessible toilet cubicle. These cubicles are designed to accommodate wheelchairs, offering more space than standard units and they include a washbasin.
All of our events will also have a high dependency toilet unit (HDU). With a height adjustable bed, privacy screen and hoist, the HDU ensures that everyone can enjoy DogFest in a safe and dignified space.
These will be labelled on our festival map and signposted at the event.
Please select the accessible ticket option on our booking page which includes one free of charge carer ticket which will be issued when you select an accessible ticket.
You may be asked to show proof of eligibility on the day of your visit.
We accept the following proof:
- A valid Access Card with a +1 symbol
- Blue Badge
- A copy of a current award letter of DLA
- PIP
- Attendance Allowance or similar
- Impairment specific registration card/certificate or a recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person
If you require a carer ticket for DogFest Plus, please select the DogFest Plus Accessible Admission ticket at check out – this allows for one free ticket for every DogFest Plus ticket purchased.
Event Mobility (Charitable Incorporated Organisation) will be providing electric mobility scooters and manual wheelchairs at DogFest for the use of mobility impaired, disabled and elderly visitors.
To reserve an electric mobility scooter or manual wheelchair please book online at www.eventmobility.org.uk/book-your-scooter.
Online bookings must be made at least 2 days before the event.
Bookings cannot be taken during the event. If there is spare equipment available at the event it is offered on a first come, first served basis only.
Blue badge parking is free of charge and you do not need to book this in advance.
Please note parking is in a field and weather may make the ground difficult to manage.
Bookings will open later in the year. DogFest Plus ticket holders will have priority booking.
At DogFest, we’re committed to ensuring a safe and enjoyable experience for everyone. In the event of unexpected weather conditions, we have a range of contingency plans in place to ensure the festival runs smoothly. We’ll keep attendees updated with any changes to the schedule or event layout, so you can continue to enjoy all the fun, no matter what the weather brings!
Visitors should make extra provision for any weather eventuality. From wellies to sun hats, blankets to brollies – be prepared.
There are no cash machines inside the festival. Most exhibitors will accept card payments, but we strongly recommend you bring cash with you on the day. Some of the paid for activities and competitions accept cash payments only.
Yes, baby changing facilities are offered as fold-down tables in our standard accessible toilets.
We allow filming at the event but wish to protect the integrity of the event and its exhibitors. You are free to record your own visit for your own personal home use. You will not be able to sell any photos or moving images of the event for commercial or other gain. Please respect the privacy of other attendees who may not want to be filmed. Please do not bring any professional equipment with you and please be aware of health and safety issues.
Visitors may be filmed, recorded or photographed for broadcast, promotion or security purposes during the event.
We do not offer camping at DogFest. However, should you wish to camp nearby you can find a dog-friendly campsite in the vicinity at www.campingandcaravanningclub.co.uk
XL Bullies are welcome at DogFest. They must follow government guidelines, wear a muzzle and be on a lead.
At DogFest, we’re dedicated to creating a safe and enjoyable experience for all dog lovers. We understand that everyone’s journey with their furry friend is unique, and we want to work together to create a positive and welcoming environment for everyone. If you encounter a situation that requires immediate attention, please locate a DogFest staff member in a branded t-shirt. They can assist you in addressing the issue discreetly and professionally.
You can read our Animal Welfare guidelines in full here.
Please consider the following guidelines:
Gentle training methods: We encourage the use of positive reinforcement training techniques, such as rewards and praise. Avoid harsh or aversive methods that can cause stress and fear in dogs.
Safe and comfortable collars: Please refrain from using prong collars or other restrictive devices that can cause discomfort or injury. If your dog is wearing one of these collars at DogFest they will not be allowed to enter the Fun Dog Show.
Responsible leash use: Keep your dog on a leash at all times and be mindful of others. Avoid using excessively long leashes that can pose a tripping hazard or hinder your ability to control your dog.
Docked ears: Ear docking is illegal, your dog is welcome at DogFest but will not be able to enter the Fun Dog Show.
Mindful dog behaviour: If your dog exhibits aggressive or reactive behaviour, please consider leaving them at home and join us yourself at DogFest to visit our Behaviour Zone for brilliant advice on responsible dog parenting.
XL Bullies are welcome when muzzled and on a leash.
Respectful interactions: Always supervise your dog’s interactions with other dogs and people.
By following these guidelines, we can create a positive and welcoming environment for all attendees, both human and canine. We look forward to seeing your dog strutting their kind collars and leads at DogFest. Check out our Animal Welfare Guidelines here.
OUR SPONSORS 2025
HEADLINE SPONSOR
BALL PIT PARTNER
AGILITY RING PARTNER
FRESH DOG FOOD PARTNER
BRAND PARTNERS
